A Systems Approach to Improving Your Organization’s Performance
(Includes the Criteria for Performance Excellence)
For nearly 30 years, the Baldrige Excellence Framework has empowered organizations to accomplish their missions, improve results, and become more competitive. The Baldrige Excellence Framework includes the Criteria for Performance Excellence, core values and concepts, and guidelines for evaluating your processes and results.
The 2017–2018 Baldrige framework features a renewed focus on
- Managing all of the components of your organization as a unified whole
- Managing cybersecurity risks to data, information, and systems
- Understanding the role of risk management within a systems perspective of organizational performance management