“To remain relevant and to be constantly looking at ways to improve the organization, the Baldrige Criteria have really helped stretch our imaginations as well as our service delivery.”

– Brenda Yarnell, President/CEO – United Cerebral Palsy Land of Lincoln (Springfield, IL)
Recipient, ILPEx Gold Award for Achievement

“The Baldrige Criteria for Performance Excellence as implemented by ILPEx is the most successful and comprehensive approach for developing the culture and infrastructure necessary for meeting our customer service goals. Our members deserve the best and ILPEx is helping us to meet that challenge.”

– Brenda Yarnell, President/CEO – United Cerebral Palsy Land of Lincoln (Springfield, IL)
Recipient, ILPEx Gold Award for Achievement

“The Baldrige Criteria is the best compilation of elements that organizations can use as a template to develop approaches to improve overall organizational effectiveness and results.”

– Tom Tester, Plant Manager – MTM Recognition (Princeton, IL)
ILPEx Senior Examiner